Business Name: The Fragrance Locker
Email: sales@fragrancelocker.co.uk
Website: www.fragrancelocker.co.uk

1. About Us
The Fragrance Locker is a UK-based business offering high-quality men’s and women’s fragrances, candles, and air fresheners. These Terms & Conditions govern your use of our website and any purchases made through it. By using our website or purchasing from us, you agree to these terms in full. If you do not agree, please do not use our services.

2. Products and Descriptions
We take care to ensure all product descriptions and images are accurate. However, minor variations in colour, scent strength, or packaging may occur due to manufacturing or supply changes. All products are intended for personal use only. Resale without prior agreement is prohibited.

3. Prices and Payments
All prices are listed in GBP (£) and include VAT unless otherwise stated. Payments are securely processed using third-party providers such as A2B Payments or PayPal. We do not store your payment card details. We reserve the right to change prices at any time, but this will not affect orders already placed and confirmed.

4. Order Process
Once you place an order, you will receive a confirmation email. This email does not constitute acceptance. Your order is only accepted once it is dispatched and you receive a shipping confirmation. We reserve the right to cancel or refuse any order at our sole discretion — for example, due to suspected fraud, stock issues, or pricing errors.

5. Shipping and Delivery
We aim to dispatch all orders promptly. Delivery times may vary depending on your location and chosen shipping method. While we aim to meet all stated delivery estimates, delays may occur due to courier issues, weather, or peak periods. We are not liable for delays beyond our control.

6. Returns and Refunds
Please see our returns policy

7. Faulty or Damaged Items
If you receive a faulty or damaged item, please contact us within 7 days of delivery with your order number and photos of the issue. We will arrange a replacement or refund as appropriate.

8. Intellectual Property
All content on our website — including images, product descriptions, branding, and logos — is owned by The Fragrance Locker and may not be reproduced or used without written permission.

9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim arising out of your purchase shall not exceed the amount paid for the product.

10. User Conduct
By using this website, you agree not to:

• Use our site for any unlawful purpose

• Attempt to gain unauthorised access to our systems

• Disrupt or interfere with the website’s functionality
  We reserve the right to restrict or terminate access to our site if these terms are violated.

11. Privacy
Your personal data is handled according to our Privacy Policy. By using our site, you consent to the collection and processing of your data in line with this policy.

12. Cookies
This site uses cookies to enhance user experience and track site usage. Non-essential cookies are only used with your consent. For more information, please see our Privacy Policy or Cookie Policy if listed separately.

13. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us
If you have any questions about these Terms & Conditions, please contact us at sales@fragrancelocker.co.uk